Privacy policy
This Privacy Policy describes how carettalia.com (the "Site" or "we")
collects, uses, and discloses your Personal Information when you visit
or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want
more information about our privacy practices, or would like to make a
complaint, please contact us by e-mail at info@carettalia.com or by
mail using the details provided below:
Carettalia LLC, Dover DE 19901, United States
Collecting Personal Information
When you visit the Site, we collect certain information about your
device, your interaction with the Site, and the information necessary
to process your purchases. We may also collect additional information
if you contact us for customer support. In this Privacy Policy, we
refer to any information about an identifiable individual (including
the information below) as "Personal Information".
Device information
Purpose of collection: to load the Site accurately for you, and to
perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site
using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify.
Personal Information collected: version of web browser, IP address,
time zone, cookie information, what sites or products you view, search
terms, and how you interact with the Site.
Order information
Purpose of collection: to provide products or services to you to
fulfill our contract, to process your payment information, arrange for
shipping, and provide you with invoices and/or order confirmations,
communicate with you, screen our orders for potential risk or fraud,
and when in line with the preferences you have shared with us, provide
you with information or advertising relating to our products or
services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processors Shopify,
Stripe, and shipment companies.
Personal Information collected: name, billing address, shipping
address, payment information (including credit card numbers), email
address, and phone number.
Customer support information
Purpose of collection: to provide customer support.
Source of collection: collected from you.
Disclosure for a business purpose: shared with shipment companies.
Personal Information collected: name, billing address, shipping
address, payment information, email address, phone number, and order
information.
Minors
The Site is not intended for individuals under the age of 18. We do
not intentionally collect Personal Information from children. If you
are the parent or guardian and believe your child has provided us with
Personal Information, please contact us at the address above to
request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us
provide our services and fulfill our contracts with you, as described
above. For example:
We use Shopify to power our online store. You can read more about how
Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy.
We use Stripe to process payments. You can read more about how Stripe
uses your Personal Information here: https://stripe.com/privacy.
We may share your Personal Information to comply with applicable laws
and regulations, to respond to a subpoena, search warrant, or other
lawful requests for information we receive, or to otherwise protect
our rights.
Behavioural Advertising
We use your Personal Information to provide you with targeted
advertisements or marketing communications we believe may be of
interest to you. For example:
We use Google Analytics to help us understand how our customers use
the Site. You can read more about how Google uses your Personal
Information here: https://www.google.com/intl/en/policies/privacy/.
You can opt out of targeted advertising by visiting:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting
the Digital Advertising Alliance's opt-out portal at:
https://optout.aboutads.info/.
Using Personal Information
We use your Personal Information to provide our services to you, which
include: offering products for sale, processing payments, shipping and
fulfillment of your order, and keeping you up to date on new products,
services, and offers.
Lawful basis
Pursuant to the General Data Protection Regulation ("GDPR"), if you
are a resident of the European Economic Area ("EEA"), we process your
personal information under the following lawful bases:
Your consent; the performance of the contract between you and the
Site; compliance with our legal obligations; to protect your vital
interests; to perform a task carried out in the public interest; for
our legitimate interests, which do not override your fundamental rights
and freedoms.
Retention
When you place an order through the Site, we will retain your Personal
Information for our records unless and until you ask us to erase this
information.
Selling Personal Information
Our Site does not sell Personal Information, as defined by the
California Consumer Privacy Act of 2018 ("CCPA").
Your rights
GDPR: If you are a resident of the EEA, you have the right to access
the Personal Information we hold about you, to port it to a new
service, and to ask that your Personal Information be corrected,
updated, or erased. Please contact us through the contact information
above.
CCPA: If you are a resident of California, you have the right to
access the Personal Information we hold about you, to port it to a new
service, and to ask that your Personal Information be corrected,
updated, or erased. Please contact us through the contact information
above.
Cookies
A cookie is a small amount of information that's downloaded to your
computer or device when you visit our Site. We use a number of
different cookies, including functional, performance, advertising, and
social media or content cookies. Cookies make your browsing experience
better by allowing the website to remember your actions and
preferences.
You can control and manage cookies through your browser settings.
Please keep in mind that removing or blocking cookies can negatively
impact your user experience.
Do Not Track
Because there is no consistent industry understanding of how to
respond to "Do Not Track" signals, we do not alter our data collection
and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect changes
to our practices or for other operational, legal, or regulatory
reasons.
Complaints
If you would like to make a complaint, please contact us by e-mail or
by mail using the details provided under "Contact" above.
Last updated: June 25, 2026